Knowledge Management (KM) used in an organization to identify, create, distribute, and enable adoption of insights and experiences that contain in individuals or organizational process. Knowledge Management efforts typically focus on organizational objectives such as improved performance, competitive advantage, innovation, the sharing of lessons learned, integration and continuous improvement of the organization.

KM efforts can help individuals and groups to share valuable organizational insights, to reduce redundant work, to avoid reinventing the wheel per se, to reduce training time for new employees, to retain intellectual capital as employee’s turnover in an organization, and to adapt to changing environments and markets.